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iPhone 7 plus

So here is what went down with concept-electronics. I bought a phone from them on 02/01/19 and the phone was in working order but not perfect(excellent) condition when I got it – iPhone1.jpg – there was some damage in the corner and gaps in a couple places around the edge – It worked quite well so I took it to apple to have it inspected and they concluded the screen must have been replaced at some point and the phone was likely no longer water resistant… so I decided to return it…

https://www.rclaystiles.com/ebay/iphone7plus/iPhone1.jpg

It was a bit of a mess trying to return it properly (My fault, I didn’t full sign out) but they were really nice about it and said they could exchange it for another phone they had saying it was in perfect shape. It was in great shape cosmetically but the screen had a dark tint to it and there was a glitch in the video. It would blink or short every 5 to 15 seconds. I took the attached shot iPhone2.jpg with the iPhone 7 next to my iPhone 6 to show the screens tint issue (this is a symptom of a replaced screen) but I didn’t take a shot of the glitching video unfortunately. I should also point out that the 7’s screen had to be turned up to full brightness to get this shot while the 6’s was at half power…

https://www.rclaystiles.com/ebay/iphone7plus/iPhone2.jpg

Upon seeing this I immediately decided to send it back and It was clearly working in my possession as I was able to sign back out of the phone. I repackaged it in the same packaging after 1 say of use and that whole day it was sitting on my desk charging…

I don’t think its fair to only refund half the phone as it was clearly defective when it arrived.

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